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How to cancel your MConverter subscription

Simple guide for unsubscribing from MConverter Plus and Pro. You'll learn how to stop your subscription from automatically renewing.
Help

At MConverter, we have made it easy for you to cancel your subscription. We do not make it purposefully difficult by having you call a phone number and wait, nor do we charge cancellation fees.

To stop your subscription from auto-renewing (i.e. to cancel it), follow these steps:

  1. Sign in with the account you used to subscribe to MConverter Premium, Plus, or Pro.
    • On desktop, click on the account icon at the top right corner.
    • On mobile, tap on MENU > SIGN IN.
  2. Go to My Account after signing in, or if you are already logged into your account.
    • On desktop, click on the account icon at the top right corner.
    • On mobile, tap on MENU > MY ACCOUNT.
  3. Click on the MANAGE SUBSCRIPTION button. It may also be called MANAGE PAYMENTS.
  4. Tap on Cancel plan in the popup window that opens. On the next page, confirm the cancellation by clicking on the blue Cancel plan button.
    • After cancelling, your paid plan benefits will remain active for the rest of the current billing period.
    • We'd appreciate it if you let us know why you're cancelling, though you are not required to specify a reason when unsubscribing.

We are sorry to see you go. If you have any questions, we're here to help: contact us.

I can't see any active plans, but I'm still getting charged. Why?

You have probably used a different email address when signing up. Please try logging in with any other email accounts you have and look for the MANAGE SUBSCRIPTION button.

If this doesn't help, contact us and mention your name, the date(s) you were charged, and the last 4 digits of your card. This way, we will be able to find and cancel your subscription.


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Free

  • Convert 2 files at once
  • 100 MB maximum file size
  • 10 conversions per day
    • May be reduced to 1 depending on use
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Plus

Formerly Premium

  • Convert 250 files at once
  • 1 GB maximum file size
  • Unlimited conversions per day
  • No ads
  • Money-back guarantee Terms apply, see Refund Policy
  • No branding in file names Learn more about branding in file names
  • Use it on all of your devices
  • Access conversion history
  • Human customer support

Pro

New!

  • Convert 750 files at once
  • 2 GB maximum file size
  • Unlimited conversions per day
  • No ads
  • Money-back guarantee Terms apply, see Refund Policy
  • No branding in file names Learn more about branding in file names
  • Use it on all of your devices
  • Access conversion history
  • Priority human customer support

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What our customers say

David I.
Dec 20, 2023
I recently stumbled upon MConverter, and let me tell you, it has been an absolute game-changer for me. If you're looking for a versatile, low-cost solution for all your conversion needs, this Swiss Army knife of a tool is a must-have!
I can't recommend MConverter enough. It has become an indispensable tool in my toolkit, streamlining my work and allowing me to focus on what truly matters.
Whitney
Dec 6, 2021
This app is exactly what I asked for and is super easy to use. I am not a big time computer wizard so I need apps that do what they say do in a straightforward process. This app does just that! I love it and will continue to use it and will advise others or it as well. Good job to the owners/writers! And, sincere THANK YOU!
Antonio Hurtado
Mar 16, 2022
The most fantastic, fastest, best and easiest file converter I have ever had installed on my mobile. You deserve all the praise possible, more than happy, I am super grateful, I will always be grateful to you for this super fantastic application. This super fantastic app has literally saved my life, now I can read novels and books in any format, including pdf, which has very small print, in epub format 🌟🌟🌟🌟🌟 Thank you very much👏👍🤝😊❤️
matt32
Apr 6, 2023
AMAZING! This is the perfect file converter! The first thing I used it for was to convert WMV files to MP4 and it worked flawlessly. I then realized it supports all kinds of formats and is basically unlimited. The UI is very user-friendly and super easy to navigate. Incredible app, MConverter!
지나가던인간
Sep 22, 2021
(translated)
Although there are occasional errors, I was very impressed with the efforts of the developers to receive feedback from users and to improve the inconveniences quickly. I will be using it more often in the future.
Scott
Apr 28, 2022
I grab the webm I want to move to my phone and drag it over to the app, I click the type of file I want the webm converted to (mp4), it does it in 10 seconds. easiest 5/5 of my life.

Frequently asked questions

Can I pay for just 1 month?

Yes, after subscribing to a monthly plan, simply cancel your subscription so that you are not charged again.

What is the difference between "Buy" and "Subscribe"?

A "Buy" package grants you access for a limited period, e.g., a day. On the next day, you can purchase it again if needed. "Buy" packages do not automatically renew.

Subscriptions give you continuous access to a plan. They automatically renew on a monthly or yearly basis, unless you cancel.

When can I cancel my subscription?

You can cancel your subscription anytime. Your benefits will remain active until the end of the current billing period.

Are there any fees for cancelling my subscription?

No, you can cancel your subscription for free.

Are these auto-renewing subscriptions?

No, all prices are for one-off payments. They do not automatically renew. You pay only for the period you need.
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