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How to cancel MConverter Premium subscription

Simple guide for unsubscribing from MConverter Premium. You'll learn how to stop your Premium from automatically renewing.

At MConverter, we have made it easy for you to cancel your subscription. We do not make it purposefully difficult by having you call a phone number and wait, nor do we charge cancellation fees.

To stop your Premium from auto-renewing (i.e. to cancel it), follow these steps:

  1. Sign in with the account you used to subscribe to Premium.
    • On desktop, click on the account icon at the top right corner.
    • On mobile, tap on MENU > SIGN IN.
  2. Go to My Account after signing in, or if you are already logged into your account.
    • On desktop, click on the account icon at the top right corner.
    • On mobile, tap on MENU > MY ACCOUNT.
  3. Click on the MANAGE PAYMENTS button.
  4. Tap on Cancel Plan in the popup window that opens.
    • After cancelling, your Premium benefits will remain active for the rest of the current billing period.
    • We'd appreciate it if you let us know why you're cancelling, though you are not required to specify a reason when unsubscribing.

We are sorry to see you go. If you have any questions, we're here to help. Contact MConverter Support from the main navigation menu.

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